5 Common Mistakes with Hiring Carpet Cleaners and How to Avoid Them




mistakes with hiring carpet cleaners

Although there are 33,101 carpet cleaning businesses dotted across the U.S., it doesn’t mean that they’re created equal. 

Understanding what makes a company trustworthy takes plenty of research and know-how. But, if you’ve never hired a professional carpet cleaning service, it can feel overwhelming knowing what to look out for. 

Luckily, we’ve got the answers. Here are five common mistakes with hiring carpet cleaners. 

1. Being Too Impressed By Technology

When you haven’t hired a company before, it’s easy to get swept away with a company’s carpet cleaning equipment. Many less reputable companies promote their cutting-edge technology in advertisements, but that doesn’t mean they can do a great job or that the technician is experienced. 

2. Choosing a Company Based Solely on Price 

Sure, we all love a bargain, but it shouldn’t be the main reason you’re hiring the company. Many consumers fall into the trap of comparing carpet cleaning costs and choosing the cheapest option. The problem is that the company could cut corners to slash the price, such as using poor-quality equipment or hiring inexperienced employees. 

3. Failing to Read Online Reviews 

Another common mistake is not reading online reviews. Looking through customer comments gives you valuable insight into the company’s carpet cleaning experience, their quality of service, and whether they’re worth your time. It’s wise to ask each company for references, as it shows that they’re credible. 

A useful tip is to ask friends and family members for recommendations, especially if they’ve recently had their carpet professionally cleaned. Find out whether your loved ones are satisfied with the service and whether the company had the right equipment for the job.  

4. Choosing a Company Who Isn’t Certified 

When browsing options for carpet cleaners, you should always choose a company that’s certified. Reputable companies will either display this on their website or show you directly when asked. Generally, carpet companies will be certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). 

Consumers should also choose a carpet cleaning service that offers a guarantee. This means that if you’re unhappy with the job, the company will re-clean it for you for free. 

5. Assuming All Cleaning Methods Are Equal 

There are different carpet cleaning methods available, depending on your situation. For instance, the company may recommend steam cleaning or shampooing. But, in other cases, encapsulation or bonnet cleaning is better suited. 

Further, consumers shouldn’t forget to prepare their home or office for cleaning. At the very least, move furniture out of the way and thoroughly vacuum the room. 

Avoid These Mistakes With Hiring Carpet Cleaners

Now you know the main mistakes with hiring carpet cleaners, it’s easier to find the right company for your needs. 

Consumers should always read online reviews and avoid choosing a carpet cleaning service based solely on price because that doesn’t mean they’re reputable. It’s also important to choose a company that’s certified and don’t assume all cleaning methods are the same. 

If your home or commercial space needs carpet cleaning, we’d love to help. Contact us here for more information.